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Best Auto Repair, Aberdeen

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RIGHT TO REPAIR


Know your rights when it comes to vehicle repair and maintenance.

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality Advance Auto Parts auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as Advance Auto Parts auto parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by Advance Auto Parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


what our customers say

I have always been the gatekeeper of vehicles and have always used independent auto repair services. Of all the auto repair service places I have used, D&G Tire and Auto is the absolute best. Dennis and his brother are honest, fair, and perform excellent work. They never try to "sell" you on repairs that are not needed or don't immediately need to be performed. They talk to you in a kind and informative and respectful way. I would HIGHLY recommend them to anyone. You will be very happy.
L
, 01/14/2020

Honest and trustworthy. Two qualities that are hard to find these days. My vehicle has quite a bit of miles on it and destined for things to go wrong. I will drive a half an hour just to bring my car to DG's. I am a single lady with no automotive experience and would typically be the classic 'easy target' at many automotive repair shops. Dennis never tries to sell me things that I don't need, and I appreciate that more than anything. I value his kindness and professionalism. I get great service at a fair price, and my car is finished the same day. I drive away feeling like I got my money's worth. In my opinion, DG's Tire and Auto is by far the best around!
K

Dennis and the team are flat awesome. They are flexible, affordable and trust worthy. He worked in my truck on a Saturday and quickly and professionally did my breaks in a few hours. I trust him with all our vehicle needs and will be a repeat customer from now on. Five stars.
D

This is the best automotive shop I could ask for. They know who I am every time I call, their work is top of the line and their prices are even in budget for a single mother of 2. I had them find me a new engine after Wal-Mart messed mine up and my car has never run better. I go there for every issue I have no matter how minor and they always know just what to do and I am not paying an arm and a leg. As long as they are here they will have my business and anyone else that I can convince to go. If you try them once you will keep going back.
S

I must say what a great pair of guys . They have been my sole mechanics since 2008. All three family vehicles have been there for various problems. He does everything from bulb replacement to transmission replacement . Love him not trying to sell me a new air filter with every oil change !!
C

Dennis and staff do a great job at a great price.
B

  • ASE (Automotive Service Excellence)
  • CARQUEST
  • TECH-NET
  • Amsoil
  • Car Care Aware
TAP TO CALL NOW 910-944-2919 X